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Privacy policy

DELAINE PRIVACY POLICY 

Welcome to the delaine.co website (the “Site”), which is owned and operated by Delaine & Co., LLC (“Delaine,” “we,” or “us”, or “our”). Delaine has a firm commitment to your privacy, and this Privacy Policy describes how Delaine may collect, use, protect, and disclose information gathered from your use of the Site.  

Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to Delaine’s collection and use of personally identifiable information (“Personal Information”) and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Site in any way and should immediately exit the Site.  

COLLECTION OF INFORMATION 

Personal Information: We collect certain Personal Information that you provide when you use the Site to place an order. This information may include but is not limited to: 

  • Email Address 
  • First Name and Last Name 
  • Phone Number 
  • Billing Address, including Street, City, State, Province, ZIP/Postal Code, Country 
  • Shipping Address, including Street, City, State, Province, ZIP/Postal Code, Country 
  • User id and password 
  • Payment information (including credit card numbers) 

 Use Data: In addition to Personal Information that you provide, we also automatically collect Use Data when you visit the Site. This may include but is not limited to your device type, device’s IP address, unique device IDs, geolocation, internet service provider, browser type, browser version, the pages or products you view, the time spent on those pages, referring pages and search terms, date and time stamps, and other site visitation data.  

 
Delaine may use the following technologies to collect Use Data:  
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.  

 “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

 “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  

 Types of Cookies 

Functional: These cookies are required for basic Site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Site within a single session or, if you request, from session to session, assist in security issues and conforming to regulations. 

 Performance: We use reporting and analytics cookies to collect information about how you use our Site. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. These cookies are not used to target you with online marketing. We use these cookies to learn how our Site is performing and make relevant improvements to improve your browsing experience. 

 Advertising:  These are used to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited the Site and we may share this information with third-parties, such as advertisers. These cookies typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. 

 Social and Content: These are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). These are used to improve the experience of browsing and interacting with the Site. Please note that some of these third party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research. 

 You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org 

 For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

 You can opt out of targeted advertising by: 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

 USE OF INFORMATION: 

We do not resell or distribute your Personal Information without your express permission. We use your Personal Information to understand your needs and provide you with a better service, and, in particular, for the following reasons: 

 

  • Provide the services and customer support you request including fulfilling any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations); 
  • Communicate with you, including to notify you about important changes to the Site, and to answer your inquiries or requests; 
  • Customize, measure and improve our services, content and advertising; and 
  • Screen our orders for potential risk or fraud 

 

We may also use the Use Data that we collect to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

 SUBSCRIBING TO E-MAIL CORRESPONDENCE 

If you provide us with your email address, you authorize us to send you regular emails unless and until you request to unsubscribe from such emails. These emails may include order-related messages, customer surveys, marketing communications, and information about changes to the Site. Each email we send contains an easy, automated way for you to unsubscribe from further emails from us. Select the "unsubscribe" link in the footer of an email from us and follow the directions to communicate your preferences to us.  

 SHARING YOUR PERSONAL INFORMATION 

Service Providers: We engage certain trusted third parties to perform functions and provide services to us. For example, our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Shopify processes the payment information that you provide, and is certified under the Payment Card Industry Data Security Standard (“Level 1 PCI DSS”). You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy  

 We may also engage certain other trusted third parties to perform functions and provide services to us, including without limitation, order fulfillment, shipping, and logistics services, customer service, hosting and maintenance, database storage and management, data analysis, and legal, accounting, and marketing services, including email marketing. We may share your Personal Information or Use Data with these third parties, but only to the extent necessary to perform these functions and provide such services. 

 Other Third Parties: We also may share, disclose, or transfer your Personal Information or Use Data with third parties as follows: (a) to government agencies, advisors and other third parties, where necessary and appropriate, in order to comply with applicable laws, the service of legal process, or if we  

reasonably believe that such action is necessary to: (i) comply with the law requiring such disclosure, (ii) protect Delaine’s rights or property, (iii) prevent a crime or protect national security or (iv) protect the personal safety of the users or the public; (b) if we believe your actions violate our Terms of Use or other policies; or (c) in connection with a financing or a sale, acquisition or merger of our business or our business assets. We may also share with others aggregated or anonymized information that does not directly identify you. 

 
DO NOT TRACK 
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 
 
THIRD PARTY WEBSITES 

The Site may contain links to other third party websites that are not operated by us. Please note that this Privacy Policy applies only to the Site, and not to third-party websites to which the Site links. Delaine is not responsible for the practices (including privacy policies) employed by the third-party websites linked to or from the Site nor the information or content contained therein. We are not responsible for the protection and privacy of any information which you provide while visiting other sites and such sites are not governed by this privacy statement. Upon following these links, you are subject to the privacy policies of the other websites, over which Delaine has no control. We strongly advise you to review the Privacy Policy of every site you visit. 

 SECURITY 

Delaine uses reasonable care to protect the privacy and security of Personal Information and to ensure that our systems are secure and meet industry standards. Our store is hosted on Shopify Inc. Shopify holds several industry-standard security certifications including Payment Card Industry Data Security Standard (“Level 1 PCI DSS”), ISO 27001 and SOC 3. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 

 UNAUTHORIZED USE 

Unauthorized attempts to use the Site in a way that violates our Terms of Use, to utilize the Site for other than its intended purposes, or to defeat or circumvent the Site’s security features are strictly prohibited.  

 CHILDREN’S PRIVACY 

This site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years old, please do not provide any information on this Site. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion. 

UPDATES TO THIS PRIVACY POLICY 

We may amend, update or modify the terms of this Privacy Policy at any time, by posting an amended Privacy Policy on the Site or by emailing you with the modified Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page. If you do not consent to the terms of this Privacy Policy, as amended, you should not access or use the Site in any way and should immediately exit the Site. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy. 

 

Contact Us 

If you have any questions about this Privacy Policy, you can contact us via email at support@skidelaine.com

 

Last updated: May 19 , 2021