How We Work
-
The skidelaine.com website is our only store. We don't offer our standard collection in retail outlets or through other e-commerce sites.
-
Delaine & Co. makes a limited amount of sweaters every year. Although we may sell out of certain styles and sizes, this keeps our manufacturing and inventory costs in check.
-
Delaine doesn't mark down its prices at the end of season, so there's no reason to wait to make a purchase. We do provide discounting to existing customers.
-
We hate pop-ups, so we banned them on our website. We want to make shopping on-line easy.
-
We respect our customers' inbox. Even if you subscribe, you won't see many emails from us.
-
Everything is sourced and made in the USA. The wool, zippers, labels, manufacturing, and shipping boxes.
-
If you have a quality or workmanship problem with your sweater, we'll fix it or replace it. Anytime.
-
Delaine promises a good response on all inquires. Always within 24 hours. support@skidelaine.com or call 603-488-5169.